Effective January 1, 2012 Sei Bella will require a deposit to guarantee all appointments for services. This type of policy is standard in the spa industry for both day and destination spas. In the event of a cancellation of less than 48 hours or "no-show" for any or all services, you will be charged a half fee for services cancelled.
This policy has been established to ensure that our service providers are compensated for the time they set aside for our clients and their quests ahead of other clients. Without proper notice of cancellations, these service providers are unable to rebook appointments with other clients.
Please arrive 15 minutes prior to your appointment. This will ensure you to have the full time for your treatment. Please keep in mind that should you arrive late, we will still need to complete the service at the originally scheduled time and price in consideration of our next scheduled quest.
The medi-spa is a place of tranquility, therefore relax and respect other quests by refraining from bringing cell phones and beepers to the spa. Thank you!
Forty Eight (48) hour notice is required. A signed check is held to guarantee appointment. Otherwise appointment must be pre-paid in advance. If paying by gift certificate, your certificate will be forfeited. Of paying by social media coupon, your coupon will be forfeited and with a no-show you will be charged $50
Gratuities are customary, appreciated and left to client's discretion. Gift certificates, social media or other coupons do not include tips.
Return Check Policy
A fee of $35 will be charged for all returned checks!